Customer Service

Looking for Help? Need Answers or Advice?

For quickest service, call us at 888-525-2925 from 9:00 a.m. to 5:00 p.m. EST.

Our hands-on approach doesn't end with our canoe design and building process. We continue to offer the same personal approach to customer service as we did when our business just started to grow out of a backyard shed. 

We offer an ever-expanding number of online resources to help our owners find the information they are looking for faster. Be sure to check out the FAQ section, and if you still need assistance, please give us a call.  We'll be happy to help you. In addition, we've provided a collection of articles to help you get the most out of your canoe. Learn more about the pros and cons of canoe materials, how to choose the right paddle and accessories for you, repairing your canoe, and much more. Just go to our Canoeing 101 page to get started.

Looking for an owner's manual? Download the PDF here.

Looking for the latest catalog? Download the 2015 Catalog here.